Return Policy & Satisfaction Guarantee
At Roger's Gardens, we take pride in the quality of our home and garden products; if you are not completely satisfied, you may return most items within 30 days of purchase for a full refund. Please note that live plants and seasonal items may be subject to specific health and condition requirements for eligibility.
Review Eligibility
Ensure your item is in its original packaging, unused, and within the 30-day return window from the date of delivery or purchase.
Initiate Your Request
Contact our guest services team via email or visit our Newport Beach location with your original receipt or digital order confirmation.
Package Your Item
Carefully secure the product in its original box to prevent damage during transit; for live plants, ensure they have been watered and handled with care.
Receive Your Refund
Once our experts inspect the returned merchandise, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing